Frequently Asked Questions
Answers to common questions about World Cup Hub.
01 Is World Cup Hub licensed and regulated for sports betting?
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Yes, World Cup Hub operates under a Curacao eGaming license, which is one of the standard regulatory frameworks for international betting platforms. All operations are required to comply with anti-money laundering (AML) standards and responsible gambling protocols. You can verify our license number (OCG-2026/001) on the Curacao eGaming website.
02 What documents does World Cup Hub require for account verification?
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World Cup Hub uses a two-step Know Your Customer (KYC) process: first, a government-issued photo ID (passport, driver's license, or national ID); second, proof of address (utility bill or bank statement dated within 90 days). For crypto deposits over $2,000, additional source-of-funds documentation may be requested. Verification typically completes within 24 hours.
03 How long does World Cup Hub take to process withdrawal requests?
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Withdrawal requests at World Cup Hub are reviewed within 12 hours during business days. E-wallet withdrawals (Skrill, Neteller) arrive the same day after approval. Bank transfers and card withdrawals take 3-5 business days. Crypto withdrawals are the fastest, processing within 2 hours. All withdrawals require account verification before first payout.
04 What does 1X2 betting mean on World Cup Hub's match predictions?
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The 1X2 market is the standard three-way bet: '1' means home win, 'X' means draw, and '2' means away win. On World Cup Hub, you place your stake on one outcome only. If your selection wins, the payout is your stake multiplied by the odds. This differs from double chance (1X, 12, X2), which covers two outcomes for lower odds.
05 Does World Cup Hub offer tools for responsible gambling?
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World Cup Hub provides deposit limits (daily, weekly, monthly), loss limits, session timers, and self-exclusion periods of 24 hours, 7 days, 30 days, or permanently. These settings are in the 'Responsible Gaming' section of your account dashboard. Self-exclusion immediately locks your account across all devices and prevents login for the chosen duration.
06 Why was my account at World Cup Hub restricted after a winning streak?
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World Cup Hub may restrict accounts that exhibit patterns consistent with arbitrage or bonus abuse, not simply winning. Using multiple accounts, exploiting promotional loopholes, or betting on guaranteed outcomes can trigger restrictions. If you believe the restriction is an error, contact support at [email protected] with your account ID and documentation of your betting activity for review.